Privacy Policy

Who we are

Our website address is: https://knindiaexports.com
We are an Export–Import company engaged in sourcing, trading, and supplying quality Indian products to global buyers.

What personal data we collect and why we collect it

We collect visitor’s name, email address, contact number, business information or product inquiries, which is used by us for our marketing, communication, quotations, export assistance and customer support purposes.

Comments

When visitors leave comments or feedback on the site, we collect:

  • Data shown in comments form

  • Visitor’s IP address & browser details (for spam protection)

An anonymized hash created from your email may be provided to Gravatar service.
After approval, your profile picture (if any) becomes visible with your comment.

Media

If you upload images on the website, avoid uploading images with embedded location data (EXIF GPS), as visitors may extract such data from publicly uploaded content.

Contact Forms

Contact Forms on our website are used to collect visitor data for:

  • Export inquiries

  • Product and pricing information

  • Business communication

Cookies

  • If you leave a comment, you may opt-in to save your details in cookies for convenience.

  • Temporary cookies may be set to check browser compatibility.

  • Login and screen preference cookies may be stored for registered users.

Cookies do not store sensitive personal information.

Embedded Content from Other Websites

Articles or pages may include embedded videos, maps, trade catalogues or images.
These websites may collect data as per their own privacy policies, which we do not control.

Analytics

We may use analytics tools to:

  • Understand website performance

  • Improve user experience

  • Track business traffic sources

Analytics data is anonymized.

How long we retain your data

Visitor/customer inquiry data and comments may be retained indefinitely for:

  • Business records

  • Export documentation reference

  • Customer support history

Who we share your data with

We do not sell your personal data.
We may share necessary information only with:

  • Logistics & shipping partners

  • Customs / regulatory authorities (for exports)

  • Technology / hosting partners (website security & operation)

All such partners are required to safeguard your data.

What rights you have over your data

You can request:

  • A copy of your personal data we hold

  • Deletion of your data (unless legally required to retain)

This excludes data retained for:

  • Shipment records

  • Legal, tax or security obligations

Where we send your data

Visitor comments may be checked through automated spam detection tools.
For international shipments, required data may be shared with authorities as per import laws.

Your Contact Information

We collect your contact details when you:

  • Submit inquiry forms

  • Request quotations

  • Subscribe to business updates

  • Engage for export services

We may use this data to:

  • Provide product & export service support

  • Send shipment and documentation updates

  • Respond to business communication

How we protect your data

Our website is regularly scanned for vulnerabilities and malware.
We follow strict data protection procedures including:

  • SSL encryption

  • Secured server storage

  • Restricted data access to authorized staff only

Violation of data security policies may lead to employee disciplinary and legal actions.

What data breach procedures we have in place

In case of any data breach:

  • We take immediate corrective action

  • Notify affected users if required by law

  • Strengthen security protocols

Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable data to external parties except:

  • Partners assisting website operations, logistics or services
    (Only if they agree to keep data confidential)

Non-personal data may be shared for analytics or marketing insights.

Third-Party Links

External links may have independent privacy policies.
We hold no responsibility for the content or data handling on those websites.

Community Guidelines

We maintain a professional business environment.
Only genuine buyers, suppliers and business partners are allowed.
Fraudulent or harmful activities will result in termination of access and legal action if necessary.

Refund Policy

Export shipments once dispatched are non-refundable, except under:

  • Specific contract terms

  • Quality issues validated with evidence

  • Import regulations requiring return

Any such cases will be reviewed as per international trade norms.

Questions

For any concerns about this Privacy Policy, contact us:

📩 Email: knxglobalbiz@gmail.com
📞 Phone: +91 89994 47680
📍 Address:
Kokan Nakshatra India Exim
304, Kanchan Vatika, Khalchi Aali,
Zadgaon, Ratnagiri – Maharashtra, India.